Selection of PR, Design & Creative Agency for Branding & Promotion of UP Appointment of Event Management Agency for UPIS-2018 Civil Aviation Promotion Policy of UP 2017 Industrial Investment and Employment Promotion Policy of Uttar Pradesh 2017 'Samadhan Divas' started by State Level Udyog Bandhu every First & Third Thursday Help Line implemented for resolution of issues of entrepreneurs, businessmen and investors of ...... Formats for Mega Projects Draft Property Management (Industrial Land) Rules & Regulations, 2014 To encourage mega projects in the state INDUSTRIAL ASSETS AVAILABLE FOR SALE Entry Strategies for Foreign Investors NRI Cell at Udyog Bandhu Vacant Land with Govt. Deptt. Restructuring of State, Division & District level Committies of Udyog Bandhu Strengthening of Udyog Bandhu Golden Card Scheme

Ease of doing business

Udyog Bandhu – Dedicated single window body

Udyog Bandhu is an IS/ISO 9001:2008 certified 3-tier (District level, Divisional level & State Level) dedicated body of the Government of Uttar Pradesh acting as a single window system since 1st January 1999. Itprovides 360 degree services for the purpose of setting up of businesses in the state and covers all industrial approvals.

The Government order in this regard can be accessed here. Click here

The Citizen Charter of Udyog Bandhu can be accessed here. Click here

Nivesh Mitra – Online single window

Implemented in 2009, theonline single window system of the state Nivesh Mitra – has been ranked as one of the best in India according to the erstwhile Planning Commission report (March 2014). The portal has a monitoring dashboard with colour coding for officials to monitor progress. Nivesh Mitra also updates investors about the progress of their application through SMS.

The portal can be accessed here. Click here

Common Application Form

Entrepreneurs can apply for all the approvals/ clearances required for starting a business in Uttar Pradesh through a Common Application Form (CAF) available atNivesh Mitra – the online single window system of the state. The CAF considerably reduces the time and hassle faced by businesses/ investors in filling multiple applications by eliminating the need of filling up repetitive information in the forms.

Businesses can apply to start a business in Uttar Pradesh through CAF here. Click here

The Government order in this regard can be accessed here. Click here

UPIGRS – Online Grievance Redressal

Welcome to the online application system for grievance redressal.

Now you can submit your issues related to your industry by simply furnishing the particulars given in this web portal. Your grievance shall be immediately received in Udyog Bandhu for further action.

The objective of UPIGRS is to provide an online platform to the entrepreneurs for submitting their grievance to Udyog Bandhu. It also provides a grievance monitoring mechanism across Uttar Pradesh.

The issues lodged through this portal are forwarded to the dedicated Grievance Cell at Udyog Bandhu who in turn forwards the grievances to the nodal officer of the relevant department for necessary action by specifying a possible resolve time (15 Days).

UPIGRS provides a Unique Token Number (UTN) to the complainan twhich can be used to track the status of his/ her complaint. If the registered complaint is not viewed by the concerned official within 07 days or is not resolved within the possible resolve time (15 Days), then an automatic alert is sent to the Joint Executive Director, Udyog Bandhu.Further, if the concerned departments fail to take any action on the grievances forwarded to them within 21 Days, then an escalation alert is sent to the Executive Director, Udyog Bandhu who then reviews the situation and ensures necessary action.

The UPIGRS portal can be accessed here. Click here

Timelines of Services under Online Single Window System

Nivesh Mitra – the online single window portal of the state ensures that the services are delivered within the prescribed time limit as suggested by various acts, GOs, charters etc.

A separate Government Order, which can be accessed here Click here ensures a time bound service delivery through the portal.

Some of the service timelines as ensured in the GO are as follows –

S.No Department Maximum time
1

Directorate of Industries

a) Issuance of provisional registration of small scale industries including the grant of No-Objection certificate for 220 types of non-polluting small scale industries.

b) Permanent registration of small scale Industries, which includes the grant of pollution control consent certificate to non-polluting small scale Industries. The application of the industry for consent from Pollution Control board will be received by the nodal officer of Board at District Industries Centre issuing acknowledgement whereafter the pollution control consert will also be incorporated in the permanent registration certificate of the small scale industries of the above mentioned category

Instant /Same day



One month
2


Note:

Uttar Pradesh State Electricity Board

a)Sanction of power load for construction

b)Sanction of power load for production



One month
One month

3.



Note:

Uttar Pradesh Pollution Control Board

a)Issuance of No-Objection Certificate

1.)For 29 types of highly polluting industries

2.)For industries other than those mentioned above and other than 220 types of non-polluting small scale industries

For industries of hazardous nature, the rule of deemed approval will not be applicable




Four months

One month

b)Grant of consent

1.)For 29 types of highly polluting industries

2.)For small scale industries other than those the category mentioned above

3.)For low polluting medium and large industries other than those of 29 types mentioned above

For industries of hazardous nature ,the rule of deemed approval will not be applicable

Four months
Acknowledgement of application forms itself is “Consent” One month

4

Trade Tax Department

a)Temporary registration of Trade Tax

b)Permanent registration of Trade Tax

c)Inspection report for Trade Tax exemption /deferment

d) Decision at Commissioner’s level after submission of inspection report for Trade Tax exemption /deferment.



Three days

Thirty days

Thirty days

Thirty days

5

Labour Department

a)Approval prior to construction of factory building /use as a factory

1.)For non-hazardous industries

2.)For hazardous and major hazardous industries





One month
Sixty days

b) Registration /License under the factories Act.

1.)For non-hazardous industries

2.)For hazardous and major hazardous industries

c)Registration as shop and Commercial Establishment

The rule of deemed approval will not be applicable in case of industries of hazardous and major hazardous type.




One month
Sixty Days
One month
6

Fire Department
No-objection relating to fire safety from Fire officer

One month

7

Revenue Department

a)Declaration of land as non-agricultural under section ,143

b) Proceedings under section 154 of UP Zamindari Abolition Act.

One month, but the rule of deemed approval will not be applicable. Fifteen Days.

8

Grant of Licence from Food Deptt

Ten days

9

Permission /No Objection from District Magistrate’s level for storage of HSD.

One month, but the rule of deemed approval will not be applicable

10

Drug Controller

a)No-objection for grant of licence

b)Drug licence(After establishment)

One month
Sixty days

11

State Excise Department

a)Allotment assurance from State Excise

b)Excise Licence


One month
One month

12

Forest Department No-objection from Divisional Forest officer(for industries based on forests)


Sixty days

13

Electrical Safety Directorate No-objection for electrical safety

One month

14

Permission Under Urban Land Ceiling Act

Two months

15

Building Map approval by Development Authority/Municipal Corporation/Municipality/Town area or notified area.

One month

Time bound service delivery

Uttar Pradesh Legislature had passed the Uttar Pradesh Janhit Guarantee Act 2011 on 3rd March 2011. Through the Act, the Government made it mandatory for departments to ensure time bound service delivery failing which the concerned departmental officers will have to face strong penalties. Multiple industrial services across various departments have been brought under the ambit of this. The key departments providing services under the Uttar Pradesh Janhit Guarantee Act 2011 include Departments of Electrical Safety, Pollution Control Board, Directorate of Factories, Small scale Industries, Labour, Registration, Forest, Public Works Department, Commercial Tax Department, Housing and Urban Planning, Entertainment Tax and Power Department.

The Act and the timelines can be accessed here

Salient features of the Act are -

1. Time bound service delivery: Bringing efficiency into administration - Uttar Pradesh Janhit Guarantee Act 2011 ensures timely delivery of industrial services of the concerned departments thus ensuring smooth functioning of industries in the state.

2. Provision of Appeal: Valuing public grievances – Any person whose application is not disposed off within the stipulated time limit can approach The Appellate Authority. The Act has a specially designed robust escalation matrix for the same.

The detailed procedure of filing grievances along with the information and documents required is provided in the Act (which can be found in Rule 7 and 8 of the Janhit Guarantee Act 2011 (notification no N2413/I-14-2011-33(08)-2011 dated 23 December 2011). For details refer page Page 10 of the hyperlink of the Act provided above.

The details of the designated appellate officers with their contact details and email address are provided in page 31 of the hyperlink of the Act provided above.

3. Provision of Penalty: Bringing accountability into administration– The Act penalises the designated officer in case the service is not delivered or if it is delivered late. This deters officials from not complying with the defined timelines for services being provided to Industries/ Businesses.

The details of the provision can be accessed in Clause 7 (1), (2) and (3) of the Act (refer page 3 of the hyperlink of the Act provided above.)

Some of the major services and their timelines fixed under Janhit Guarantee Act 2011 are given below. For all the services, please click on the link provided for the Act.

Sl. no Name of Department Subject From the date of application
1

Industrial Development Department (Electrical Safety Directorate)

  1. 1. Application for Inspection for Medium/High/Extra High Voltage Installation

    1. 400 KVA
    2. 400-5000 KVA
    3. 5000-10000 KVA
    4. More than 10000 KVA
  2. 2. Application for Inspection of Installation of Generating Set

    1. 400 KVA
    2. 400-5000 KVA
    3. 5000-10000 KVA
    4. More than 10000 KVA

30 days

30 days

2

Industrial Development Department (Uttar Pradesh Pollution Board)

1. Consent to establish industry (NOC)

2. Application for consent for Emission U/S-21 of Air(Prevention and Control of Pollution )Act ,1981

3. Application for consent to discharge U/S-25/26 of water (Prevention and Control of Pollution) Act, 1974.

4. Application for Authorization /Renewal of Authorization for Collection/Reception /Treatment /Storage/Disposal of hazardous wastes under environment Protection Act , 1986 as amended

120 days

120 days

120 days

120 days

3

Industrial Development Department(Directorate of Factories UP)

  1. 1. Application of Building plan approval and issue of certificate for stability of building under the factories act ,1948

    • General
      • Non-hazardous factory having manpower upto 50 workers
      • Above 51 workers
    • Hazardous
    • Major accident hazard factories
  2. 2. Notice /Application of occupation for Registration and Grant or Renewal of licence before construction of the factory building
    • General
      • Upto 50 workers
      • Above 51 workers
    • Hazardous
    • Major accident hazard factories

30 days

45 days

30 days

30 days

4

Small Industries

Decision on the inclusion registration service

3 days

5

Labour Department

1. Decision on the registration of labourers

2. Decision on the registration of establishment

30 days

60 days

6

Excise Department

1. Decision on the supply of rectified sprit to school/college

2. Decision on the export of narcotic medicine(disease)

3. Decision on the issuance occasional bar licence

4. Decision on the issuance of sacramental wine.

7 days

7 days

7 days

7 days

7

Registration Department

Decision on the return of registration papers

01 days

8

Forests Department

1. Decision on issuance of permission for felling trees on individual land of formers

2. Decision on issuance of pass regarding carriage of forests produce

15 days

15 days

9 Commercial Tax department

1. Decision on issuance duplicate copy of Registration certificate

2. Decision on the correction of Registration certificate

3. Decision on issuance of forms prescribed in VAT Rules/Entry Tax rules/Central Tax rules

4. Decision on issuance of No dues certificates.

5. Decision on disposal of application for registration

6. Decision on the application of provisional Refund of Exporters

7. Decision on the clearance Refund created by Tax Assessment order/Appellate order.

15 days

30 days

07 days

07 days

30 days

30 days

30 days

Timelines for other industrial services ensured by various acts/ rules and GOs –

S. No. Act Name Timeline of Registration & Renewal
1

Uttar Pradesh DookanAurVanijyaAdhishthanAdhiniyam, 1962

Registration / Renewal / Final disposal of the application will be completed within 3 weeks from the date of application

2

Motor Transport Workers Acts,1961

Registration / Renewal / Final disposal of the application will be completed within 3 weeks from the date of application

3

Beedi and Cigar Workers (Conditions of Employment) Act,1966

Registration / Renewal / Final disposal of the application will be completed within 3 weeks from the date of application

4

Contract Labour Act (Regulation And Abolition),1970

Registration / Renewal / Final disposal of the application will be completed within 3 weeks from the date of application

5

Inter-State Migrant Workmen Act(Regulation of Employment & Conditions of Service),1979

Registration / Renewal / Final disposal of the application will be completed within 3 weeks from the date of application

6

Indian Boilers Act,1923

Registration / Renewal / Final disposal of the application will be completed within 30 days from the date of application

7

Factories Act,1948

Registration / Renewal / Final disposal of the application will be completed within 30 days from the date of application

8

The Building and Other Construction Workers

Registration / Renewal / Final disposal of the application will be completed within 60 days from the date of application

9

Conversion of land/ change in land use

45 days as mentioned in Section 80 of UTTAR PRADESH REVENUE CODE, 2006 (U.P. Act No.8 of 2012) (As amended by U.P. Ordinance No.4 of 2015 and corrected by notification No.1662 dated 18 December, 2015)

Timelines for incentive schemes --

Incentive Schemes

Capital Interest Subsidy Scheme-2012

15 days

Infrastructure Interest Subsidy Scheme-2012

15 days

Industrial Quality Development Subsidy Scheme-2012

15 days

Helpline

Udyog Bandhu has a dedicated helpline number operating from 10 AM to 6 PM on every working day. However businesses can reach out Udyog Bandhu 24x7 for any assistance via email.

Helpline Number – 0522 2238902
Email – uphelpline@udyogbandhu.com

Infrastructure & Industrial Development Department

Government of Uttar Pradesh, 4th Floor,

Shri Lal Bahadur Shashtri Bhawan,

Sarojini Naidu Marg,

Lucknow- 226 001. (U.P.)


Phone No:- 91-522-2238283/2239530

Fax No:- 91-522-2238255

Email :- iidcup.84@gmail.com

Visitor Online: 33      Visited Till Date: 7031959     
All rights reserved by: Udyog Bandhu Best viewed in Mozilla-Firefox and Internet Explorer 7 and above Designed & developed by: Hollywood Multimedia Ltd.